I can't log in to Prolific - what should I do? (minitip)

Recently, Prolific updated / upgraded the front page of their website and it seems that since that has happened, a number of people are having problems logging in, especially on their smartphones.

Having read a number of these posts in our Facebook Group, here are a couple of things to try:

1. Go into your email and find an email from Prolific - click through to the site from there and then click 'Account' - this should take you to your account page without you having to login.
2. Go direct to the login page - prolific.ac/participant/account - and login as usual - this should redirect you to the old login page.

If neither of these things help, the best thing to do is contact them via support@prolific.ac and explain the issue you're having.

Hopefully it's going to be a short lived thing and everything will be sorted out soon.

Not on Prolific? I make around £100 a month from the site when I check in regularly - join up here.

On Prolific but not getting any studies? Read our Prolific checklist here.

Not in the Facebook Group? You're missing out on a whole host of helpful hints, tips and support - apply to join here.

Please share this post in relevant Facebook Groups or on your profile to let others know how they can get back into their Prolific account.